Familiar/acompanhante na Unidade de Tratamento Intensivo (UTI): interação com equipe de enfermagem

Abstract

The families / caregivers interrelation and members of the nursing staff has been identified as an important aspect of humanized care. Thus, the study investigates the families / caregivers interact and nursing staff of an intensive care unit, from the perspective of humanized care in the light of the theory of Joyce Travelbee. The research, descriptive and qualitative approach was performed in a intensive care unit of a hospital Public Institution of Santo Antônio de Jesus, Bahia. For data collection a direct observation in the ICU setting, conducting semi-structured interviews and further remark that while the latter was used, 20 being contemplated accompanying family members, 14 nurses and 26 nursing technicians, using the analysis of empirical material Theory Joice Travelbee and content analysis Minayo. The results showed that despite the interconnection that must exist between the companion and family members of the nursing staff regarding the care humanization, is still significantly present the dichotomy of making technical and humanized do exist obstacles that interfere directly in this regard. Thus, it was noted at times difficult to recognize and intact natural situations that made the dialogue the companion familiar with the nursing staff of more harmonics, causing barriers in recognition of the different needs of both. This is due to the identification of some limiting aspects of integration as the insufficient number of professionals in the intensive scenario, multiple shifts and work overload, dealing with the human suffering, the physical structure of technical care ICU, beyond the scientific knowledge of professionals to implement humane actions with accompanying family members. In this sense, from the theory of person-person Travelbee Joyce became evident that nursing care for the human being in full armor of the need to take professional model living and to see his family in his world, considering the social and cultural issues, as is only possible to humanize the ICU itself by humanizing the members who compose it in its entirety.