O serviço social na saúde hospitalar: quem determina suas demandas e o que se produz nesse espaço sócio-ocupacional?

Abstract

The present study has as main objective to analyze the process of work of social workers in hospital health, knowing their demands, plaintiffs and identifying the end product in this space of social and occupational work. To obtain the expected product, was held to review the literature about the crisis work, coursing through society in social service profession as salaried working class, arriving to Brazil's National Health Policy and the participation of social service on this one. As methodological strategy, a qualitative research that was carried out in a "not-for-profit Charitable Entity" in health. Was used qualitative quantitative approach of research, having as data collection instruments the questionnaire with closed and open questions (Appendix A), with the presentation and signature of the FICS (Appendix B). As a final result, I managed to identify the profile of social workers who work in this socio-occupational space, your demands and the final product of its work.