As relações de consumo no âmbito virtual

Abstract

This article starts from the research question: How should accountability for product addiction be realized within the scope of virtual consumer relationships? The present article has as object of study the consumer relations in the virtual scope, analyzing in parallel, the history of the consumer law, the rise of the virtual means as main means of consumption and commerce, the legal relations, the modalities of electronic commerce, the vices and defects arising from such a relationship, in addition to drawing a parallel also with the increase in virtual consumption directly linked to the worldwide corona virus pandemic. The objective of this research is to observe the virtual consumer relations and if the Brazilian consumer is really protected with all his rights and guarantees granted by the Consumer Protection Code. Questions will be raised such as: How does the Consumer Protection Code apply to virtual consumer relationships? And how will the virtual supplier be held responsible? Such surveys will be answered later in this article. The article in a technical way was based on bibliographic research, and was based on reading articles, books and research. The article is qualitative, the author influences the article and is influenced by it, and it evaluates it according to its interpretation about the theme.