Browsing by Author "Medeiros, Juliana Correia"

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    Administração de conflitos interpessoais no processo de trabalho do gerente de enfermagem: uma revisão narrativa de literatura
    (Universidade Católica do Salvador, 2018-12-07) Medeiros, Juliana Correia; Teixeira, Tânia Marcia Baraúna; lattes.cnpq.br; Nunes, Amélia Maria Pithon Borges; lattes.cnpq.br; Nunes, Amélia Maria Pithon Borges; lattes.cnpq.br; Mendes, Fernanda Cardeal; lattes.cnpq.br; Freitas, Raniele Araújo de; lattes.cnpq.br
    In the hospital context, the nurse is the leader of the nursing team and manages the health units, taking responsibility as mediator of the conflicting relationships of his team. OBJECTIVES: To identify in the academic literature articles that address the administration of interpersonal conflicts in the work process of the nursing manager. METHODOLOGY: Articles were selected, and scientific publications were selected from the virtual databases: SciELO, LILACS, MEDLINE, BDENF; comprised between 2010 and 2017, in Portuguese. RESULTS: Of the studies analyzed, ten of them brought relevant approaches to conflicts. DISCUSSION: The results presented in the form of thematic categories are as follows: Nursing leadership; The causes of conflicts and solutions to conflicts. CONCLUSION: However, the nurse's behavior to address the problem will depend on the perception optics in detecting the conflict, on the choice of strategy to negotiate it.