A aplicação do código de defesa do consumidor na era do comércio eletrônico
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Date
2020-01-11
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Universidade Católica do Salvador
Abstract
The present work developed through scientific articles, monographs, and bibliographies, deals with the
application of the Consumer Protection Code and its effectiveness in the face of virtual consumer
relations that occurs through applications, platforms, websites, among other possible electronic tools.
As well as, to the relevant innovations for consumer relations in Brazil from Federal Decree No.
7.962/13. In addition to the definitions and challenges of virtual contractual relations, given that in the
case of post-modern legal relations, the vulnerability is even greater when compared to traditional
legal relations. It is also necessary to analyze the structure of consumer relations celebrated through
the internet and consumer guarantees, this being the most vulnerable part of the relationship, taking
as reference the CDC and the principles that govern it, being of paramount importance, security ; clear
information; truthful advertising; contractual protection; indemnity; and the supplier's strict liability. This
article is aimed at consumers who are interested in being aware of their rights in the face of electronic
commerce, which is increasingly socially fused, and anyone who wants to delve into the excellence
and pro activity of consumer rights.
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Keywords
Comércio eletrônico, Produtos e serviços, Relação de consumo virtual, Código de Defesa do Consumidor, E-commerce, Products and services, Virtual consumer relationship, Consumer Protection Code